Shipping & Returns

Order Status

COVID-19 Update (May 2021)

All orders will be processed and shipped 2x a week via UPS and USPS. 

We offer complimentary local pick up for Portland.

We're being safe and taking extra precautions when preparing all orders for shipping. 

In case an item is out of stock we will need to cancel the order and you will receive a full refund.

 

Shipping

COVID-19 Update (May 2021)

Choose from one of the following options at checkout:

International Shipping: Sadly, at this time we are not offering international shipping as we can't guarantee arrival dates.

We pack our boxes with the utmost care and cannot assume responsibility for items once they are in transit. All packages come with a tracking number, which will be provided to you at the point of shipment. We recommend selecting a secure shipping method that includes insurance when ordering breakable items. Should an item be damaged en route to you, we will assist in proceedings with the carrier.

If you received a damaged product please contact us immediately with detailed photos and a damage report.

We are not responsible for lost or stolen packages or packages delayed by the postal service.

We reserve the right to cancel any order due to product availability. 

  

Returns

COVID-19 Update (May 2021)

In order to ensure the safety of our customers we're taking extra precautionary measures and unfortunately can not accept any returns due to COVID-19. All items are non-refundable. 

Please email us about any item before purchasing and we'll be happy to answer any questions you may have.