The following basic terms govern the use of and purchase of products from our website. Please note that your use of our website constitutes your agreement to follow and be bound by the terms outlined. This website is an evolving medium, and changes made to it may change the terms of this agreement. By continuing to use the website after we post any such changes, you accept this agreement as modified. On occasion there may be typographical errors, inaccuracies, or omissions in product descriptions, pricing, and availability. Vía Raíz reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
The contents of our website, and the website as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our website) use. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the contents, the website, or any related software.
All comments, feedback, postcards, suggestions, ideas, and other submissions to this website shall be and remain Vía Raíz property. Vía Raíz takes your privacy seriously. Vía Raíz will not sell, trade, or rent your information to anyone. Vía Raíz collects personal information when you shop and register with us. If you agree to marketing, this information will be used to inform you of new products, promotions, and/or updates on our site. When you place an order at Vía Raíz, we ask for your name, email address, phone number, billing address, shipping address, and credit card number. We use this information to fulfill the order and to communicate with you about the order. After you place an order, we use your information to process it. You will receive an email confirmation with a tracking number in it. Occasionally, we may need to contact you by email if we have questions regarding your order.
We reserve the right to request further identification for credit card processing on any order you place with us. We may, at our sole discretion, refuse any order placed with us. In the event we make a change to or cancel an order, we will contact you via email/address/phone number provided when the order was placed.